Supervising Others


This course is designed for people who are new or transitioning into a supervisor or team leader role. This can be challenging time for new supervisors, and this course provides a practical approach on how to achieve outcomes through other people in a way that engages and motivates them.

On this course, participants will learn practical strategies and techniques for adapting your leadership style to the situation and person, building trust and communicating effectively, setting team and individual goals, managing performance, delegating tasks, and giving constructive feedback.

Learning Outcomes

After completing this course, you will be able to:

  • Clearly define the role of a supervisor

  • Adapt their leadership style to fit the situation and person

  • Use an understanding of personality styles to interact successfully with others

  • Promote the five essential behaviours of cohesive, effective teams

  • Set clear goals and motivate team members towards them

  • Delegate tasks and give constructive feedback.

Course Outline

Module 1

Introduction: Supervising Others

Module 2

Understanding Personality Styles

Module 3

Communicating Effectively

Module 4

Supervising Teams

Module 5

Managing Performance

Module 6

Delegating Tasks and Giving Feedback