Business Writing


Those who write poorly create barriers between themselves and their readers; those who write well connect with readers, open their minds, and achieve goals.

On this course, participants will learn the essentials of high-quality business writing: how to express yourself clearly and professionally, engage your readers, get your message across, and achieve the results that you seek from your business writing.

Learning Outcomes

After completing this course, you will be able to:

  • Plan your work.

  • Organise your content effectively.

  • Write crisply and clearly.

  • Write persuasively.

  • Construct strong, clear sentences and paragraphs.

  • Edit your writing for clarity of meaning and tone.

  • Proofread for professionalism.

Course Outline

Module 1

Introduction to Business Writing

Module 2


Module 3


Module 4


Module 5

Tips on Grammar, Punctuation and Style

Module 6

Editing and Revising

Module 7

Common Forms of Business Writing