Minute Taking


A good set of minutes will show the reasons why decisions were reached, what those decisions were and the individual action points that will make them a reality. This course is aimed at people whose job involves taking formal or informal meeting minutes.

On this course, participants will learn the role and responsibilities of the minute taker, the basic elements of effective minute taking, and tips and techniques to ensure that the meetings’ minutes are accurate, objective and a true reflection of the decisions taken.

Learning Outcomes

After completing this course, you will be able to:

  • Prepare for meetings as the minute taker

  • Identify and overcome common obstacles to effective listening

  • Select and use an appropriate note taking technique

  • Note the relevant points from discussions

  • Produce a clear, concise, and appropriately worded set of minutes

  • Follow conventions for the format of minutes

Course Outline

Module 1

Introduction to Minute-Taking

Module 2

Minute Styles

Module 3

Meeting Roles and Responsibilities

Module 4

Arranging a Meeting

Module 5

Sections of a Meeting

Module 6

Taking Minutes

Module 7

Writing Up the Minutes

Module 8

Preparing for a Meeting

Module 9

Active Listening