Effective Delegation


Delegation is more than telling others what to do. It is about using a particular style of leadership that empowers others to take responsibility and make decisions. It develops their skills and knowledge, and makes full use of their potential.

On this course, participants will learn how to delegate tasks the right way, develop the skills of the team, and free up your time to focus on other managerial duties and strategic tasks.

Learning Outcomes

After completing this course, you will be able to:

  • Clearly identify how delegation fits into your job and how it can make you more successful

  • Identify different ways of delegating tasks

  • Use an eight-step process for effective delegation

  • Give better instructions for better results

  • Recognise common pitfalls and how to avoid them

  • Monitor delegation results

  • Give effective feedback

Course Outline

Module 1

Why Delegate?

Module 2

What is Delegation?

Module 3

Preparing to Delegate

Module 4

Understanding Personality Styles

Module 5

The Delegation Meeting

Module 6

Successful Coaching Conversations

Module 7

Monitoring the Results

Module 8

Constructive Feedback

Module 9

Becoming a Good Delegator