Leading Effective Teams


Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform.

This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of leader, both personally and from the point of view of the team.

This course is accredited by the Institute of Commercial Management (ICM), guaranteeing professional standards from a leading global professional body.

Course Outline

  • Qualities of an Effective Leader—identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills
  • Leader or Manager?—establishing the difference between the two and comparing themselves to those qualities
  • That Vision Thing—making the business vision ‘live’ for the team by answering key questions
  • Developing Your Team Goals—reviewing an action plan that develops clear goals for their team based on the business vision
  • Motivation—determining the ‘Why’ for their staff and developing an understanding of emotions in a business context
  • What Motivates?—looking at specific motivators for individuals and understanding that everyone is motivated by different things
  • Being Consistently Different—going against popular leadership theory and identifying that each staff member needs to be treated differently
  • Dealing With Difficult Team Members—understanding why team members are difficult; looking at different behaviour types and strategies for responding to them; also, realising that ‘difficult’ behaviour sometimes has its benefits
  • Coaching—using a simple method of coaching, including action plan
  • Three Key Skills of Coaching—looking at the skills required to be an effective coach
  • Instant Results Coaching—coaching in a hurry!
  • Can Do Coaching Practice—putting the learning into practice
  • Learning Outcomes

    By the end of this training, participants will have learned how to:

  • Explain the qualities of an effective leader
  • Benchmark themselves against those qualities and develop actions to improve
  • Explain the difference between leading and managing
  • Explain the value of sharing the business vision with the team
  • Develop team goals based on the business vision
  • Motivate their staff by understanding their drivers and developing actions to support them
  • Deal with difficult staff members
  • Challenge staff in a meaningful and effective way
  • Coach staff effectively using a simple process
  • Who Should Attend

    Anyone that leads a team or is involved in a leadership role—also useful for people about to embark on a position of leadership or need to develop their leadership skills

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